Training Needs Analysis

Interlingua Formazione is specialized in the design, organization and delivery of training plans in the various areas of useful skills within companies that intend to innovate to enter the foreign market. All training can be delivered in Italian or English, with the use of CLIL (Content and Language Integrated Learning) teaching. Please answer the following questions to understand how we can help you

Name: (required)

Surname: (required)

Email: (required)

Company: (if required)

Course Code: (if required)

Company product/service:

English language level (self-assessment): (required)

Company Area: (required)

Role in the Company:

In the event that company courses are activated, how often could you / would you like to attend your course?

Preferred time slot (only for statistics):

In the event that online courses are activated, what is the total duration of autonomous use that you could / would like to dedicate to the e-learning platform?

Indicate the skills you need to improve: (usa CTRL per selezionare più voci)

Description of skill not listed:

LANGUAGE AREA

International tasks (list your most common interaction circumstances in foreign languages):

Foreign Language 1: (required)

Language 1 level (self-assessment): (required)

Business or Executive specialistic language:

Other:

Describe the area:

Specialist language:

Describe the area:

Areas of improvement:
speakinglisteningreadingwritingtelephonegrammar

Foreign relationships (list foreign countries)

In carrying out your business duties, how important do you think it is to know the language?

How often do you use (or would you like to be able to use) the foreign language at work?

SELECT THE LANGUAGE SKILLS TO BE IMPROVED

EVERYDAY LANGUAGE AND GENERAL BUSINESS
The following standard and general business language modules are automatically included in the curriculum
• Travel (including directions, restaurants, medical emergencies, public transport, etc.)
• Current affairs (understanding newspapers and news; conversing on current affairs)
• Cultural Awareness (knowing how to socialize knowing and respecting the habits and customs of foreign nations)
• Small Talk and Soft Skills
• Reception
• Meetings: Agenda Organization, Welcome/Farewell Language

Choose one of the following: (required)

Typical topics
• Presentation of Processes / Organizations / Products / Services
• Public Speaking
• Sales Strategies
• Effective Negotiations
• Customer Satisfaction / Loyalty
• Customer Service, Communicating and Managing Complaints or Non-Conformities
• Marketing and Digital Marketing

Typical topics
• Custom Design: understanding and communicating specific requests
• Operations: Research and Development
• Operations: Process Efficiency
• Discussion of Technical Problems
• Instructions / Technical Descriptions
• Logistics
• ITC and Management Systems, instructions for use (* the module will be activated only if requested by the majority of the course and if available)

Typical topics
• Management of Compliance with International Directives / Regulations
• Description of Quality Management Systems
• International Quality Audit Management
• Purchasing documentation (customs / offer / order confirmation, etc.)
• Discussion of Legal Arguments / Litigation (* the module will be activated only if requested by the majority of the course and if available)
• Contracts (* the module will be activated only if requested by the majority of the course and if available)

Typical topics
• Reporting and Data Analysis
• Talking about Management, Administration and Control Systems (* the module will be activated only if requested by the majority of the course and if available)
• Banking and Finance (* the module will be activated only if requested by the majority of the course and if available)
• Organization / HR
• HR recruitment (job descriptions and procedures)
• Team Building & Team Working

*******************
Foreign Language 2:

Language 2 level (self-assessment): (required)

Business or Executive specialistic language:

Other:

Describe the specialistic area:

Specialist language:

describe the area:

Areas of improvement:
speakinglisteningreadingwritingtelephonegrammar

Foreign relationships (list foreign countries)

In carrying out your business duties, how important do you think it is to know the language?

How often do you use (or would you like to be able to use) the foreign language at work?

SELECT THE LANGUAGE SKILLS TO BE IMPROVED

Choose one of the following: (required)

Information regarding EU Regulation 2016/679 (“GDPR”)

I have read the information regarding EU Regulation 2016/679 (“GDPR”)

Vicenza, Viale Mazzini, 27 . tel. 0444 321601 Thiene, Corso Garibaldi, 174 – tel. 0445 382744
P.IVA 03828240246 e-mail info@interlingua.it

Training Needs Analysis

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